Terms of service
This website is operated by THORNE. Throughout the Site, the terms “we,” “us,” and “our” refer to THORNE. We offer this website, including all information, tools, and services available from this Site, to you, the user, subject to your acceptance of these Terms of Service.
Our website is located at thorneedson.online.
By visiting our Site or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms and policies referenced herein. These Terms apply to all users of the Site, including browsers, customers, and other visitors.
Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not access the Site or use our services.
2. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, or that you have obtained any legally required consent to use this Site.
You may not use our products or services for any unlawful or unauthorized purpose. You must not violate any applicable laws while using our services, including intellectual property laws.
You must not transmit viruses, malicious code, or any other destructive material through our Site.
Any violation of these Terms may result in the suspension or termination of your access to our services, subject to applicable law.
3. General Conditions
We reserve the right to refuse service to anyone for lawful reasons and as permitted by applicable law.
You understand that information you submit, excluding payment card information, may be transferred across various networks and adapted to technical requirements. Payment card information is handled in accordance with applicable security requirements and the terms of our payment providers.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our services or access to our services without our prior written permission.
The headings in these Terms are included for convenience and do not affect their interpretation.
4. Products and Product Information
We make reasonable efforts to display product descriptions, images, and other product information as accurately as possible.
However, we do not guarantee that product images, colors, descriptions, or other information will be completely accurate on every device or screen.
Product availability, descriptions, packaging, formulations, and other details may change without notice, subject to applicable law.
We reserve the right to limit the sale of products to any person, geographic region, or jurisdiction where legally permitted.
We may discontinue products or modify product quantities and availability at any time.
5. Prices and Payments
All prices are displayed in the currency indicated on our Site and may change without prior notice, except where otherwise required by law.
The price charged for an order will generally be the price displayed at checkout when the order is submitted, subject to applicable corrections and legal requirements.
You agree to provide current, complete, and accurate billing, shipping, and contact information for all purchases.
By submitting an order, you confirm that you are authorized to use the payment method provided.
We reserve the right to cancel or refuse an order where permitted by law, including in cases involving suspected fraud, unauthorized transactions, pricing errors, or product unavailability. If payment has already been collected for an order we cancel, we will arrange an appropriate refund.
Applicable taxes and shipping charges will be displayed at checkout where required.
6. Orders and Order Acceptance
Submitting an order constitutes an offer to purchase the selected products.
You will generally receive an order confirmation email after submitting your order. An order confirmation does not necessarily mean that the order has been finally accepted or shipped.
We reserve the right to review, limit, or cancel orders where permitted by law.
If we change or cancel an order, we may attempt to notify you using the email address, billing address, or telephone number provided at checkout.
Please review your order details carefully before completing your purchase. We cannot guarantee that changes or cancellations will be possible after an order enters processing or has shipped.
7. Shipping and Delivery
Shipping and delivery estimates are provided for informational purposes and are not guaranteed unless expressly stated otherwise.
Delivery times may be affected by carrier delays, weather, holidays, incorrect addresses, customs procedures, or other circumstances beyond our reasonable control.
You are responsible for providing accurate shipping information at checkout.
For details about order processing, shipping fees, estimated delivery times, tracking, and delivery issues, please review our Shipping Policy.
8. Returns and Refunds
Our return and refund procedures are described in our Return & Refund Policy.
Please review that policy before requesting a return or refund.
Where eligible, returns must follow the instructions provided by our customer support team. Unauthorized returns may not be accepted.
Nothing in these Terms is intended to limit any mandatory consumer rights available to you under applicable law.
For return or refund inquiries, contact:
9. Dietary Supplement Disclaimer
If products offered through our Site include dietary supplements, the following provisions apply.
Product descriptions and related information are provided for general informational purposes only and are not intended to replace professional medical advice.
Dietary supplements are not intended to diagnose, treat, cure, or prevent any disease.
Any statements requiring evaluation under applicable food, drug, or dietary supplement regulations should be interpreted in accordance with those regulations. Where applicable, the following FDA disclaimer applies:
These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.
Consult a qualified healthcare professional before using a dietary supplement, especially if you are pregnant, nursing, taking medication, have a medical condition, or have concerns about potential allergies or interactions.
Always read and follow the product label and directions for use.
Individual results may vary. We do not guarantee specific health outcomes.
10. Accuracy of Information
We strive to provide accurate and up-to-date information on our Site. However, information may occasionally contain typographical errors, inaccuracies, or omissions involving product descriptions, pricing, promotions, shipping charges, availability, or other details.
Where permitted by law, we reserve the right to correct errors, update information, or cancel affected orders when necessary.
We are not obligated to update all information on the Site unless required by applicable law.
11. Promotions and Discounts
Promotional offers, discount codes, and special pricing may be subject to additional terms and conditions.
Unless expressly stated otherwise, promotions may have expiration dates, eligibility requirements, product restrictions, or limits on use.
We reserve the right to modify or discontinue promotions where permitted by law. Any changes will not affect rights that have already accrued under applicable law.
Promotional offers cannot be combined unless the relevant offer expressly permits it.
12. Third-Party Services and Links
Our Site may contain links to third-party websites or services that we do not own or control.
We are not responsible for the content, accuracy, policies, or practices of third-party websites or services.
Your use of third-party services is at your own discretion and may be subject to separate terms and privacy policies.
We encourage you to review the applicable terms before using third-party websites or services.
13. User Feedback and Submissions
If you submit reviews, comments, suggestions, or other materials to us, you represent that you have the right to submit those materials and that they do not violate the rights of others or applicable laws.
You agree not to submit unlawful, misleading, defamatory, abusive, fraudulent, or infringing content.
Where permitted by law, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute materials you voluntarily submit for purposes related to operating, promoting, or improving our business.
We reserve the right to remove user-submitted content that violates these Terms or applicable law.
We do not guarantee the accuracy of reviews or other content submitted by third parties.
14. Intellectual Property
All content on this Site, including text, graphics, logos, images, page layouts, and other materials, may be protected by intellectual property laws.
You may access and use the Site for personal, non-commercial shopping purposes.
You may not reproduce, distribute, modify, publish, display, or commercially exploit Site content without the appropriate authorization.
All third-party names, trademarks, and logos remain the property of their respective owners. Their appearance on the Site does not, by itself, establish any affiliation, sponsorship, or endorsement.
15. Prohibited Uses
You may not use our Site or its content:
- For any unlawful purpose.
- To violate applicable laws or regulations.
- To infringe intellectual property or other rights.
- To submit false, misleading, or fraudulent information.
- To interfere with website security or functionality.
- To distribute malware, viruses, or other harmful code.
- To collect or misuse other users’ personal information without authorization.
- To engage in conduct that harms our business, customers, or service providers.
We may restrict or terminate access where legally permitted if we reasonably believe these Terms have been violated.
16. Privacy
Your submission of personal information through our Site is governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, and protect personal information.
By using our Site, you acknowledge that you have had the opportunity to review our Privacy Policy. Any consent required by applicable privacy law will be obtained separately where necessary.
17. Disclaimer of Warranties
To the maximum extent permitted by applicable law, our Site and services are provided on an “as is” and “as available” basis.
We do not guarantee that the Site will always be uninterrupted, secure, error-free, or available at all times.
We do not guarantee that information obtained through the Site will always be complete, accurate, or reliable.
Nothing in this section excludes or limits warranties or consumer rights that cannot legally be excluded or limited.
18. Limitation of Liability
To the maximum extent permitted by applicable law, THORNE will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products purchased through it, where such exclusions are legally permitted.
This provision does not exclude liability for matters that cannot be excluded under applicable law, including any mandatory consumer protections.
Nothing in these Terms limits liability for fraud, intentional misconduct, or other liabilities that cannot legally be limited.
19. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses and reasonable costs arising from your unlawful use of the Site or your material violation of these Terms, where those losses are legally attributable to your conduct.
Nothing in this section requires you to indemnify us for our own unlawful conduct or limits any non-waivable rights you may have under applicable law.
20. Termination
We may restrict or terminate your access to all or part of our Site where permitted by law, including when necessary to protect the security of the Site or respond to a violation of these Terms.
Termination does not eliminate rights or obligations that arose before termination, including obligations related to completed purchases, outstanding payments, returns, refunds, or applicable legal requirements.
21. Governing Law
These Terms of Service are governed by applicable laws, subject to any mandatory consumer protection laws that apply to your purchase or place of residence.
Nothing in these Terms prevents consumers from exercising mandatory rights available under the laws applicable to them.
Any dispute will be handled by a court or other competent authority with jurisdiction under applicable law.
22. Changes to These Terms
We reserve the right to update or modify these Terms of Service from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
Where required by law, we will provide notice of material changes or obtain any necessary consent.
Your continued use of the Site after updated Terms become effective will be subject to applicable law and the revised Terms.
23. Contact Information
If you have any questions about these Terms of Service, please contact us:
Store Name: THORNE
Website: https://thorneedson.online
Email: support@thorneedson.online